Privacy Policy

Effective Date: 12/12/2021

Welcome to Artikate Studio ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website studio.artikate.com and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access or use our Services.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register an Account: When you create an account, we collect your name, email address, username, and password.
  • Make a Purchase: We collect billing details such as your name, credit card information, billing address, and contact information.
  • Subscribe to Communications: If you subscribe to newsletters or updates, we collect your email address and preferences.
  • Contact Us: When you contact us for support or inquiries, we collect your name, email address, and the content of your communication.

b. Automatically Collected Information

When you access our Services, we may automatically collect information about your device and usage, including:

  • Usage Data: Information about how you interact with our Services, such as pages viewed, links clicked, and time spent on pages.
  • Device Information: Data about your device, including IP address, browser type, operating system, and device identifiers.
  • Location Data: General geographic location based on your IP address.

c. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information and personalize your experience. For more details, see the "Cookies and Similar Technologies" section below.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing Services: To operate and maintain our Services, process transactions, and manage your account.
  • Personalization: To tailor content and recommendations based on your interests and interactions.
  • Communication: To send administrative information, respond to inquiries, and provide customer support.
  • Marketing: To send promotional materials, offers, and newsletters if you have opted in.
  • Analytics: To analyze usage patterns and improve our Services and user experience.
  • Compliance: To enforce our terms, comply with legal obligations, and prevent fraudulent activities.

3. Disclosure of Your Information

We may share your information under the following circumstances:

a. Service Providers

We may disclose your information to third-party vendors and service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis and analytics
  • Email and hosting services
  • Marketing and advertising services
  • Customer support

These third parties are obligated to protect your information and use it only for the services they provide.

b. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

  • To comply with legal processes
  • To protect our rights and property
  • To investigate wrongdoing related to our Services
  • To protect the safety of users or the public

c. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

d. With Your Consent

We may share your information for any other purpose disclosed to you with your explicit consent.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities. This helps us understand your preferences and improve our Services.

Types of Cookies We Use

  • Essential Cookies: Necessary for the functionality of our Services.
  • Performance Cookies: Collect information about how you use our Services to help us improve them.
  • Functional Cookies: Remember your preferences to personalize your experience.
  • Advertising Cookies: Deliver relevant advertisements based on your interests.

Managing Cookies

You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

5. Third-Party Analytics and Advertising

We may use third-party analytics tools like Google Analytics to understand how users interact with our Services. These tools may use cookies and other tracking technologies to collect information about your use of our Services.

We may also use third-party advertising networks to display ads on our Services or manage our advertising on other sites. These networks may use cookies and similar technologies to track your activities across websites.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive information during transmission.
  • Access Controls: Personal information is accessible only by authorized personnel who are required to keep the information confidential.
  • Security Protocols: Regularly updating our security practices to protect against new threats.

However, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Information: Retained as long as your account is active.
  • Transaction Data: Retained for record-keeping and compliance with legal obligations.
  • Marketing Data: Retained until you opt out or unsubscribe.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

a. Access and Update

You can access and update your personal information by logging into your account settings or contacting us at studio@artikate.com.

b. Opt-Out of Marketing Communications

You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails or by contacting us.

c. Deletion

You may request the deletion of your personal information by contacting us. We will process your request subject to applicable laws and regulations.

d. Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

e. Restriction of Processing

You can request that we restrict the processing of your personal information under certain conditions.

f. Objection

You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

To exercise any of these rights, please contact us at studio@artikate.com. We may need to verify your identity before processing your request.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those of your country.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where data protection laws may differ.

10. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly. If you believe we might have any information from or about a child under 13, please contact us at studio@artikate.com.

11. Third-Party Links

Our Services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" feature. At this time, our Services do not respond to Do Not Track signals. We will update this Privacy Policy if this changes in the future.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. The "Effective Date" at the top will indicate when the latest changes were made.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us: